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Easy
to use! All you need is:
-
Touch tone phone
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Your member number and account types
(listed on your monthly statement)
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Your PIN (personal identification
number). If you have not setup a PIN
number, call the Credit Union to
apply or
click here for the enrollment
form.
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Dial
NATE 1-800-479-5004 and follow
the instructions below
by using your touch
tone phone. |
To
Use Audio Response Press ................................
1
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 |
| From
the Main Menu select: |
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For
Account Info/Transfer Funds Press......................... 1 |
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For
Rate Info Press .................................................... 2
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For
Loan Calculation Press .........................................
3
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To
Access a Different Account Press ...........................
5
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|
To
End Call Press ........................................................
9
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| Select from
the following: (For Main Menu,
option 1) |
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For
Balance & Transaction Info Press ..........................
1 |
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For
Balance Info On All Accounts Press .......................
1 |
|
For
Balance Info On Specific Accounts Press ................
2 |
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For
Transaction Info Press ............................................
3 |
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For
Interest and Dividend Info Press ...............................
6 |
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For
Previous Menu Press ..............................................
8 |
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To
End Call Press ........................................................
9 |
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To
Transfer Funds Press ............................................
2 |
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a) |
Enter
the account type to transfer
from followed by a # sign |
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b) |
Enter
the member number (if different)
to transfer or press the
# key to stay within the
same member account. |
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c)
|
Enter
the account type to transfer to
followed by a # sign |
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d)
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Enter
the transfer amount, include dollars
and cents, followed by a # sign. |
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To
Request a Check Press ..........................................
3 |
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To
Stop Payment On Share Draft Check Press ..............
4 |
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To
Change PIN # Press ................................................
7 |
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For
Previous Menu Press .............................................
8 |
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To
End Call Press .........................................................
9 |
| |
| Select from
the following: (For Main Menu,
option 3) |
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To
Calculate a Loan Payment Press ...........................
1 |
|
To
Calculate a Loan Term Press ..................................
2 |
|
To
Calculate a Loan Balance Press .............................
3 |
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To
Request a Loan Application Press ...........................
4 |
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To
Receive a Call from a Loan Officer Press .................
5 |
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| Account
Types |
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SAVINGS &
CERTIFICATES |
|
1 |
Share
Accounts |
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2-21 |
Sub-Share Accounts |
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22-29 |
Kids & Teen Club Accounts |
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39 |
Club Accounts |
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90-94 |
Christmas Club Accounts |
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95 |
West Savings Club |
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105-119 |
Money Market Share Accounts |
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120-129 |
Share Draft Accounts |
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150-159 |
Roth IRA Shares |
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160-169 |
Traditional IRA Shares |
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170-179 |
Coverdell ESA Shares |
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200-299 |
Share Certificates |
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300-399 |
Traditional IRA Share Certificates |
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400-499 |
Roth IRA Share Certificates |
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500-599 |
Coverdell ESA Share Certificates |
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LOANS |
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600-619 |
Personal Secured Loans |
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620-629 |
Unsecured Loans |
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630-659 |
Collateral/Signature Loans |
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660-699 |
Kwik Cash Line of Credit |
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700-709 |
2nd Mortgage
Loans |
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710-749 |
90% 2nd Mortgage Loans |
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750-759 |
2nd Mortgage-5 yr Fixed Rate |
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760-769 |
HELOC - 2nd Mortgage |
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800-849 |
1st Mortgage Loans/18% CAP |
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800-849 |
1st Mortgage Loans/6% CAP |
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800-849 |
1st Mortgage Loans/PMI |
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850-859 |
1st Mortgage-5 yr Fixed Rate |
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860-869 |
HELOC - 1st Mortgage |
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