|
Easy
to use! All you need is:
-
Touch tone phone
-
Your member number and account types
(listed on your monthly statement)
-
Your PIN (personal identification
number). If you have not setup a PIN
number, call the Credit Union to
apply or click here for the enrollment
form.
|
|
Dial
NATE 1-800-479-5004 and follow
the instructions below
by using your touch
tone phone. |
To
Use Audio Response Press ................................ 1
|
 |
| From
the Main Menu select: |
| For
Account Info/Transfer Funds Press......................... 1 |
| For
Rate Info Press .................................................... 2 |
| For
Loan Calculation Press ......................................... 3 |
| To
Access a Different Account Press ........................... 5 |
| To
End Call Press ........................................................ 9 |
 |
|
| Select from
the following: (For Main Menu,
option 1) |
| For
Balance & Transaction Info Press .......................... 1 |
| For
Balance Info On All Accounts Press ....................... 1 |
| For
Balance Info On Specific Accounts Press ................ 2 |
| For
Transaction Info Press ............................................ 3 |
| For
Interest and Dividend Info Press ............................... 6 |
| For
Previous Menu Press .............................................. 8 |
| To
End Call Press ........................................................ 9 |
|
| To
Transfer Funds Press ............................................ 2 |
| a) |
Enter
the account type to transfer
from followed by a # sign |
| b) |
Enter
the member number (if different)
to transfer or press the
# key to stay within the
same member account. |
| c) |
Enter
the account type to transfer to
followed by a # sign |
| d) |
Enter
the transfer amount, include dollars
and cents, followed by a # sign. |
|
|
| To
Request a Check Press .......................................... 3 |
| To
Stop Payment On Share Draft Check Press .............. 4 |
| To
Change PIN # Press ................................................ 7 |
| For
Previous Menu Press ............................................. 8 |
| To
End Call Press ......................................................... 9 |
| |
| Select from
the following: (For Main Menu,
option 3) |
| To
Calculate a Loan Payment Press ........................... 1 |
| To
Calculate a Loan Term Press .................................. 2 |
| To
Calculate a Loan Balance Press ............................. 3 |
| To
Request a Loan Application Press ........................... 4 |
| To
Receive a Call from a Loan Officer Press ................. 5 |
|
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| Account
Types |
| |
SAVINGS &
CERTIFICATES |
| 1 |
Share
Accounts |
| 2-21 |
Sub-Share Accounts |
| 22-29 |
Kids & Teen Club Accounts |
| 39 |
Club Accounts |
| 90-94 |
Christmas Club Accounts |
| 95 |
West Savings Club |
| 105-119 |
Money Market Share Accounts |
| 120-129 |
Share Draft Accounts |
| 150-159 |
Roth IRA Shares |
| 160-169 |
Traditional IRA Shares |
| 170-179 |
Coverdell ESA Shares |
| 200-299 |
Share Certificates |
| 300-399 |
Traditional IRA Share Certificates |
| 400-499 |
Roth IRA Share Certificates |
| 500-599 |
Coverdell ESA Share Certificates |
| |
LOANS |
| 600-619 |
Personal Secured Loans |
| 620-629 |
Unsecured Loans |
| 630-659 |
Collateral/Signature Loans |
| 660-699 |
Kwik Cash Line of Credit |
| 700-709 |
2nd Mortgage
Loans |
| 710-749 |
90% 2nd Mortgage Loans |
| 750-759 |
2nd Mortgage-5 yr Fixed Rate |
| 760-769 |
HELOC - 2nd Mortgage |
| 800-849 |
1st Mortgage Loans/18% CAP |
| 800-849 |
1st Mortgage Loans/6% CAP |
| 800-849 |
1st Mortgage Loans/PMI |
| 850-859 |
1st Mortgage-5 yr Fixed Rate |
| 860-869 |
HELOC - 1st Mortgage |
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